Shipping Policy
At Sweet World, we are committed to delivering your favorite chocolates with care, freshness, and reliability. Please read our shipping policy below to understand how we process and deliver your orders.
Order Processing Time
All orders are processed within 1–3 business days after order confirmation. Orders are not shipped or delivered on Sundays or public holidays.
During high-demand periods, festive seasons, or special promotions, order processing may take slightly longer than usual. We appreciate your patience and understanding.
Shipping Time
Estimated delivery time depends on your location and the shipping method selected at checkout.
Estimated Delivery Times
- Local Delivery: 2–5 business days
- Nationwide Delivery: 3–7 business days
- Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated based on:
- Delivery location
- Order size or weight
- Shipping method selected
The final shipping cost will be displayed at checkout before payment confirmation.
We may also offer free shipping promotions on selected orders or during special campaigns.
Packaging & Product Care
At Sweet World, we take extra care in packaging our chocolates to maintain their quality, freshness, and presentation during transit.
Since chocolates are temperature-sensitive products, we recommend:
- Receiving your package as soon as possible
- Storing chocolates in a cool, dry place
- Avoiding direct sunlight or heat exposure
Please note that slight softening or minor shape changes may occur during hot weather, but this does not affect the product’s quality or taste.
